Announcements

Table of Contents

Sending an Announcement

- Checking Delivery Status

Email Backup Communication

Sending an Announcement

1. Navigate to your Announcements page and click on "Create announcement."
2. Select whether this announcement should be sent to:
   1. Students
   2. Guardians
   3. Students and Guardians

And filter by:

1. The entire program.
2. A particular group.
3. A custom assortment of students
   1. The custom option includes many filtering options to find the students you're looking for, and has a "Select all" option for the students you've filtered for that can be used multiple times.

3. Indicate whether you want to send this announcement as an Email and/or SMS
4. Add any Additional Recipients' emails for the announcement, and select "Continue!"
5. On this page, you can add your message details, and choose whether this announcement should be sent now or scheduled for a later time.

When you're ready to send your message, click the green "Send announcement" button!

Checking Delivery Status

On the Announcements page, you are able to see a log of previous announcements as well as the announcements that are scheduled to send in the future.

To see a delivery status report for a particular announcement, click on the subject of that announcement. For each person this announcement was sent to, CutTime will tell you whether the email was sent or not and if the SMS notification was delivered, or if it's in another state. For any marked Failed, Blocked, or "Not sent - Missing phone number."

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